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| Field Work Force Wireless Access
Citywide Data Warehouse (CityDW) provides the DC government field work force secure, wireless access to the Mobile View application via handheld devices. From a Windows Mobile 5.0 personal digital assistant (PDA) or their desktop computers, DC staff can query CityDW using site addresses, service request tracking numbers, property owners’ names and other criteria. Mobile workers, such as Neighborhood Service Coordinators, can obtain a property summary report that identifies owner and tax assessment information, service request history, housing violation citation records and crime activity associated with a property. Using near real-time access to data from major District agencies, the system also locates similar nearby incidents to help identify cause or patterns.
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